​These are some commonly asked questions we get about daycare or boarding:

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What do I need to bring when boarding my dog(s)?

Please bring your pup, their meals, any treats you would like us to give to your pup while boarding, and any medications they may require. We can accommodate all feeding types! We do have refrigerators and freezers for storing perishable food. We do also offer kennel food for $5 per meal. Please leave all other personal items home, we supply the rest!

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What do you supply?

We supply boarding collars that help us properly ID each dog, leashes (please keep your personal leash), bowls for feeding including slow-feeders, water bowls, dog beds that are sanitized daily, blankets that are washed daily, and tons of love!

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Is there nighttime care?

Yes! We have staff members caring for the dogs during the day as well as during the night to ensure everyone is comfortable and safe. 

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My pet has a special diet, can you accommodate?

Yes! We can accommodate all feeding styles including kibble, wet, raw, frozen, or refrigerated foods. Each dogs' food bowl is labeled with specific feeding instructions per owner requests. 

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Are the boarding/play areas temperature controlled? 

Yes! All boarding areas are temperature controlled through all of Nevada's wonderful seasons. Regardless of the boarding area, all dogs are treated with equal amount of excellent care to ensure comfort for your pup while boarding. 

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Do you have indoor play areas?

Yes! We have ample amount of space including indoor and outdoor play areas! If you have a "group" dog, your dog has the freedom to choose indoor or outdoor play through dog doors that allow them the option to enter in or out. 

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What does my dog(s) do during the day? 

We believe in structured and routine! All boarding and daycare types are full of enriching activities designed for dogs. Enrichment activities are always supervised, even when its one on one. We offer a variety of different options to keep your pup occupied while with us! Some examples are scent games, nose work, agility, free play, extra walks, ball pits, bubble parties, holiday themed parties, photobooths, fetch, tug-o-war, cuddle time, and more! 

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Does my dog always have water available?

Yes! All play yards have automatic water bowls that are cleaned regularly for the dogs to drink from. All dogs have additional personal water bowls they have access too during breaks/nap times/night times. All bowls are cleaned multiple times a day to ensure fresh clean water is always available. 

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Can you accommodate medical conditions?

​We are able to accommodate a limited number of medical conditions. We are not able to accommodate guests that require medical treatment beyond dispensing oral or topical medication (ie. shots, drains, bandage changes, sutures, diabetes, seizures, epilepsy, etc.) unless treatment is prearranged. For staff to administer oral/topical medications, there is a $2 per med per dose fee.  ​

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Does my dog sleep outside?

No! All dogs are brought back to their designated boarding areas, tucked into bed with the dogs inside and doors shut. Night Shift ensures all dogs are safe and warm. 

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What are your business hours?

Our business hours are Mon. - Sun. 7am to 7pm.  We are closed everyday 12PM - 1PM for lunch. You may not pick up/drop off during the lunch hour. For Holiday hours and pricing please go to our website

​Holiday Pricing/ Biggest Little Paws

 

What time can I drop off or pick up my dog?

You may drop off for daycare or boarding any time between 7am-7pm excluding the lunch hour which is from 12PM-1PM. You may not pick up or drop off during the lunch hour. For boarding, on the day of pickup check out is by 10:00AM. If you check out from boarding after 10:00AM there is a $29.00 fee per dog for group dogs or a $37 fee per dog for solo den dogs will be applied. If you check out after 2PM a $37.00 fee per dog for group dogs or $45 fee per dog for solo den dogs will be applied. We are closed everyday 12PM-1PM for lunch. You may not check in/out during the lunch hour.

 

What are your prices for Daycare/Boarding?

For Group Daycare:

 Daycare goes by half day and full day. If your dog(s) are at our facility for less than 4 hours the cost is $29.00 per dog. If your dog(s) are at our facility for over 4 hrs. or more the price is $37.00 for the first dog and $35.00 for each additional dog.

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For Solo Den Daycare:

 Daycare goes by half day and full day. If your dog(s) are at our facility for less than 4 hours the cost is $37.00 per dog. If your dog(s) are at our facility for over 4 hrs. or more the price is $45.00 per dog.

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For Boarding:

Please check out our boarding page or holiday pricing page for pricing

All boarding styles are 10% off after a 10+ day stay!

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What vaccinations are required?

The vaccinations that are required for both Daycare and Boarding are:

1. Bordetella

2. Distemper/Parvo (DHPP)

3. Rabies

4. Flea/Tick/Parasite Prevenative

All vaccinations must be current and administered by a veterinarian for your animal to participate in daycare/ boarding at our facility. If vaccinations are due to expire during your pets stay, you must have the vaccinations updated prior to boarding or end your pets boarding the day before the vaccination(s) are due to expire. If you have a pre-scheduled vaccination appointment, proof of that appointment must be shown. If a vaccination clinic used for the pre-scheduled appointment proof of the day and time of the clinic must be shown for us to schedule a future service for you. 
 

Are Temperament Tests required? 

Yes. All dogs that wish to attend our facility must do a temperament test, even if they are doing solo den care. All dogs must pass the temperament test. The test is pre-scheduled for 4 hours but ultimately the dog determines the time of the test. If the testing goes over the 4 hours you (the owner) will be notified. You can schedule evaluation from your Moego account online. We can evaluate anytime during our business hours, except during the lunch hour. We are closed from 12:00PM - 1:00PM every day for lunch. Test should be scheduled before 3:00PM so that we have 4 hours to conduct the test. Temperament testing is required for first time guests, or for guests who have not attended the facility within a 6-month time period. 

 

What if my dog does not pass temperament testing?

We have different temperament tests for different boarding styles. We are making sure your pup is comfortable with the facility, staff members, and other dogs when applicable. We are reading your dogs body language to ensure they are having a good time while in the pack, and its something they enjoy. All dogs must freely enter the play yards, we do not force them to play. Sometimes dogs who do not pass for group play are still friendly, but are not confident or do not enjoy a crowd. 

 

If your dog doesn't enjoy group play, or has other special needs, we have solo den care. solo den evaluation is to ensure your dog is comfortable staying with us. We want to ensure they enjoy the yard play area, staff members, and boarding quarters. Some dogs exhibit extreme anxiety while boarding, which may be deemed unsafe. 

 

Dogs with EXTREME anxiety may behave in ways even the owner has not seen before, the test is to ensure everyone is safe and happy while at Biggest Little Paws. If your dog has any signs of wanting to escape, flee, or will not allow us to approach them, we may deem it unsafe for boarding. If we are not the right fit for your dog, we may recommend another facility or different boarding options. 

 

How do I become a client at Biggest Little Paws?

Please go to Biggest Little Paws Client Login page to sign up! We will require an account online, vaccines uploaded and current in the system, and then an evaluation scheduled before first time services can be scheduled. 

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Do you accommodate all dogs?

A note of a few things we are unable to accommodate: 

1. Dogs with any history of climbing, jumping, digging to escape, or escaping. 

2. Female dogs that are in heat (dogs who have been in heat within the last 30 days) 

3. Guests that have a terminal illness and are in the late stages of the illness

4. Guests that have had a communicable illness of any kind during the last 14 days prior to check-in

5. Guests that require medical treatment beyond dispensing oral or topical medication (ie. shots, drains, bandage changes, diabetes, seizures, sutures, etc.) unless treatment is prearranged. 

6. Guests that have been in a shelter at any time during the 14 days prior to check-in

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Is there an age limit?

Puppies must have all required vaccines and the final rounds of DHPP (distemper/parvo). Distemper/Parvo vaccines are typically administered in 3-4 rounds before receiving a final dose. Puppies must have final dosing and wait a 10 day wait period from the day the final dose was given before coming to the facility. Dogs that are 10+ years old may have a hard time when boarding. Senior dogs must be evaluated for boarding to ensure their safety. Evaluation is required for all first-time pets or pets who have not been to the facility within a 6-month period. 

 

I have multiple dogs, can they board together?

Yes! Our facility is able to accommodate families of all sizes! We have different boarding areas, depending on the boarding type we may offer multidog discounts. 

 

Do dogs that are boarding get to play with other dogs?

Dogs who are passed for group play and are spayed/neutered over the age of one year, all go to daycare during the day during their stay! Dogs who are older than one year and are unaltered OR are not able to attend group play for various reasons, get special one on one play with our wonderful staff. 

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Do all the dogs play together?

At Biggest Little Paws we have different indoor or outdoor play yards! Small dogs play with small dogs and large dogs play with large dogs. Dogs that are unable to participate in Group Play have Solo Den daycare/boarding options. Please See What Solo Den Boarding is below. 

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What times are boarding dogs fed?

Feeding times may vary but a general description of feeding times is 7am and between 3:30-5pm. If your dog requires special accommodation, please let us know and we are more than happy to accommodate feeding times. 

 

Do you feed Daycare dogs?

Daycare dogs generally don’t want to eat when we remove them from play. It's similar to taking a kid from a party and asking them to eat vegetables. Unless you're offering a special treat, they won't be very happy! If your dog requires more calorie intake, we recommend feeding more for breakfast/dinner at home. If your dog requires special accommodation, please let us know and we are more than happy to accommodate for an additional $5. Dogs fed during daycare are at risk for bloat, we will pull your dog from play for at least 1 hour after eating for safety. 

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Why is my dog so tired after boarding?

There is a high chance that your dog may be tired by the end of their boarding/daycare stay. They are active for 8-10 hours a day and have extra stimulation they may not be used to at home. Some dogs may sleep heavily and may not eat regularly for a few days and will be back to normal shortly.

 

What is Deluxe Suite?

 Deluxe Suite boarding dogs must be spayed/neutered over the age of 12 months. Dogs in Deluxe Suite boarding get their own rooms at night with their own personal beds, water bowls, and blankets (if allowed) in a building that is temperature controlled. Deluxe Suite dogs go play in daycare during the day and may be moved around the facilities play yards to have fun. 

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What is Solo Den Boarding?

The name can be misleading, your pup is not alone! Solo Den boarding is for dogs who are older than 12 months and not spayed/neutered, or dogs who are not comfortable in large groups, or may be older and unable to tolerate group play or may not be dog friendly. Your dog(s) outside playtime is spent with a member of our staff; there are no other dogs in the play yard. For dogs that have siblings, the siblings can be allowed to be in the play yards. Air alone dogs share yard time and are rotated to play in 10-30 min intervals constantly throughout the day, and 2x at night. ​​​​​

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